Slots / Mobile
This page sets out how wc22 handles your account, your data, and what applies when you access our platform from Malaysia. Availability depends on local law and eligible regions — review the terms below before proceeding.
When you open an account with wc22 and fund it via Touch 'n Go eWallet, FPX, or Bank Transfer, you enter into a relationship governed by these terms. We process account activity — deposits, session records, wallet balances — in accordance with this policy. Your access to the platform is conditional on your compliance with these terms and on local law permitting such access in your region. We hold the right to suspend or close an account where terms are breached. Transaction records tied to FPX or DuitNow transfers are logged in your account wallet history and are available for your review after login. If you believe a record is incorrect, the correction path is described in the Rights section below. These terms cover the platform as accessed via wc22. Any linked third-party services — including payment processors and game content studios such as PlayStar, CQ9, Joker, and PG Soft — operate under their own terms, and we do not hold liability for those. Changes to this policy will be reflected on this page; the current version is always what governs your account at the time of access.
Not every interaction on the platform falls under the same rules. The four areas below clarify where this policy applies directly and where separate terms take over.
Covers how you register, log in, and manage your wc22 account. This includes your wallet balance, session history, and the details tied to your profile. All account actions are subject to these terms and to local law in your region.
Applies to deposits and withdrawals processed through Touch 'n Go eWallet, FPX, DuitNow, and Bank Transfer. Transaction logs are stored in your account wallet and are accessible after login. Dispute queries follow the support path in this policy.
Covers the lobby, game catalogue including titles from PlayStar, CQ9, Joker, and PG Soft, and all pages on wc22. Content is provided for use where local law permits. We do not warrant that all content is available in every jurisdiction.
Payment processors, game studios, and any external links operate under their own terms. wc22 is not responsible for those terms or for the practices of third-party providers, even where their services are integrated into the platform.
You have several practical options available under this policy. First, you can review your full transaction history — including FPX payments, Touch 'n Go eWallet deposits, and DuitNow transfers — directly from the wallet section of your account dashboard after login. Second, if your personal details are out of date or incorrect, you can update them via the account settings page; fields that require verification will prompt you with the steps shown there. Third, if you have a question about how your data is used or want to raise a concern about an account action, you can reach us through the support channels listed on this page. We aim to respond to policy queries through the contact path you use — email or live chat — and the current response window is shown in your account support section. Fourth, if you want to request that we review or remove specific account data, submit the request in writing through the email address shown in the Support section below.
Log in and open the wallet section to see your full deposit and withdrawal history, including Touch 'n Go eWallet and FPX entries. Each transaction shows date, method, and amount.
Update your name, contact details, or linked payment method from account settings. Fields that need verification will display the required steps inline — follow those instructions as shown.
Use the live chat or email path in the Support section. State your account reference and the specific record or data point in question so we can locate it quickly.
Send a written request to our policy email address. Include your registered account email and describe what you are asking us to review, correct, or remove. We will confirm receipt and outline next steps.
Policy questions sit alongside general account support. Use the channel that suits your query — live chat for quick account questions, email for formal policy or data requests.
Open the chat widget from any page on wc22. For policy or account queries, mention your registered email and the specific issue so the team can pull up the right record.
For written policy requests, data corrections, or formal account concerns, email us at the address shown in your account contact page. Include your account reference and a clear description of your query.
Many policy-related actions — reviewing transaction logs, updating personal details, checking your wallet history — are available directly after login. Check your dashboard before raising a support ticket.
Account security and data handling are core to how wc22 operates. We collect account data — registration details, transaction records, session activity — to run the platform and process payments via Touch 'n Go eWallet, FPX, DuitNow, and Bank Transfer. We do not sell personal data to third parties. Cookies are used on wc22 to maintain your session and to understand how the lobby is navigated; you can manage cookie preferences through your browser settings. Account security relies on your login credentials and any verification steps shown in the account page — follow the instructions there to keep your access secure. Data is retained for as long as your account is active and for the period required by applicable rules after closure. To request a review of what data we hold or to ask for changes, use the email contact path in the Support section above.
We collect registration details, wallet activity, and session data to operate the account and process payments. Transaction records from FPX, Touch 'n Go eWallet, and DuitNow are stored in your account history and accessible after login.
Cookies on wc22 keep your session active and help us understand lobby navigation. No cookie stores payment credentials. Manage your cookie preferences through the browser settings on the device you use to access the site.
Account data is kept while your account is open and for a retention period after closure, as required by applicable rules. If you close your account and want to know what is retained, submit a written request via the policy email address.
For data access, correction, or removal requests, email the address shown in your account contact page. State your registered email and the specific data you are asking about. We will confirm receipt and outline the next steps.
These are the questions we hear most often about how our legal terms, data practices, and account rights work.
The version shown on this page at the time you access it is the current governing version. We update this page when terms change. If you want a record of the version you agreed to at registration, contact us via the policy email and we will provide the relevant details.
Yes. Deposits and withdrawals processed through Touch 'n Go eWallet, FPX, DuitNow, or Bank Transfer are covered by our transaction terms. The log for each transaction is stored in your account wallet history. For disputes about a specific transaction, use the live chat or email support path and quote the transaction reference shown in your dashboard.
You can request a review or removal of specific account data by sending a written request to our policy email address. Include your registered account email and describe what you are asking us to address. Certain data may need to be retained for a period after account closure under applicable rules, and we will explain this in our response.
When an account is closed, data is retained for the period required by applicable rules and then removed. Transaction records linked to FPX, Touch 'n Go eWallet, or Bank Transfer are part of this. To ask what is held and for how long after closure, contact us via the policy email shown in your account contact page.
Availability depends on local law and the region you are in. We do not make legal determinations on behalf of individual users. If you are unsure whether access is permitted where you are, review the applicable local regulations before proceeding. Our platform is accessible where local law permits it.
Open account settings after login and locate the profile section. Fields that require verification will display the steps inline — follow those as shown. If you cannot update a field yourself, raise it via live chat or email with your account reference and details of what needs to change.